Star Shining Facility Solutions

For facility & property managers

Every site in your portfolio, one cleaning company

Local, directly employed teams in every state and territory — with every visit verified on site, so you stop finding out about missed cleans from tenants.

  • ISO certified · Cm3 prequalified
  • Police-checked & insured
  • No lock-in, 30-day exit
  • Quote within 48 hours

Why it's easier

What changes when one company cleans the portfolio

Fewer contractors to manage, and evidence instead of assurances.

One contractor, every state

Local, directly employed teams in all 8 states and territories. One company to call instead of a different cleaner in every city.

Proof of every visit

Cleaners sign in on site in our own app, tick the checklist and photo-verify the work. Whether last night's clean happened is a fact, not a phone call.

Inspections you don't have to chase

A supervisor attends each site after hours every three weeks, scores the clean and logs it — whether or not anyone complained.

Requests become tickets

A tenant complaint or a one-off request gets an owner and a due date. Nothing depends on one person's inbox.

Billing that matches the work

Invoiced per service delivered, not a flat fee. A missed clean is a credit, not a negotiation.

Paperwork procurement asks for

ISO 9001, 14001 and AS/NZS 4801 certified by SGS, Cm3 prequalified, insured, and every cleaner police-checked — with a WWCC where the site needs one.

Taking on a portfolio

Moving several sites at once is where cleaning changeovers usually go wrong. This is how we keep it orderly.

  1. 1

    Send us the site list

    Addresses, premises type and current frequency. A spreadsheet is fine, gaps and all.

  2. 2

    We walk the sites

    Each site is walked before it's priced. Nothing in the proposal is a guess from a floor plan.

  3. 3

    One proposal, priced site by site

    Every site on its own lines, so you can award all of them, some of them, or start with one.

  4. 4

    A staged start

    Sites come across in an agreed order, each with its checklist and access set up before the first clean.

The premises we look after

Local teams in

No lock-in, per site.Any site can leave with 30 days' notice — so you can start with one and judge us on it.

Accredited

Certified, prequalified, insured

The documents a procurement team asks for, already in place.

ISO 9001

Certified quality management

ISO 14001

Certified environmental management

AS/NZS 4801

Certified OH&S management

Cm3 — Contractor OH&S Prequalification

Cm3 prequalified contractor

Independently certified bySGS
See our accreditations

FAQ

Questions facility managers ask

Can we start with some of our sites rather than all of them?+

Yes. Every site is priced on its own, so you can trial us on one or two before moving the rest — and with a 30-day exit, a trial is a real trial.

Do you subcontract in other states?+

No. Our cleaners are directly employed, police-checked and in our uniform in every state and territory. The team at your Perth site works to the same checklist and inspection cycle as the team at your Melbourne one.

How do we know a clean actually happened?+

Each visit is signed in on site through our app, with the checklist ticked and the work photographed. Supervisors also inspect every site after hours every three weeks and score what they find.

What do you need from us to quote a portfolio?+

A list of addresses and a contact for site access. We'll walk each site, then send one proposal with every site priced separately, usually within 48 hours of the last walkthrough.

Can you supply insurance certificates and compliance documents for our procurement process?+

Yes — our certifications, prequalification and insurance details are ready to go with the proposal. See the accreditations page for what we hold.

Are we locked into a contract?+

No. There is no lock-in: any site can leave with 30 days' notice, and if something isn't right we fix it within 24 hours.

Managing more than one site?

Send us the list. We'll walk them and price every site separately — no lock-in.

Know you want someone to look at the site? Book a free walkthrough →

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