Local teams in every state and territory
Commercial cleaning
you can count on
Offices, medical centres, childcare, schools, warehouses and strata across Australia — every visit signed in, checklisted and photo-verified in our own app, and inspected by a supervisor every three weeks.
- Free walkthrough
- Written quote in 48 hours
- No lock-in contracts
- ISO 9001 · 14001 · AS/NZS 4801 (SGS)
- Cm3 prequalified contractor
- Police check + WWCC on every cleaner
- Public liability & workers comp
- Directly employed — no subcontractors
- Per-service billing
- 30-day exit, no lock-in
- After-hours & weekend cleaning
- Eco-friendly options
- ISO 9001 · 14001 · AS/NZS 4801 (SGS)
- Cm3 prequalified contractor
- Police check + WWCC on every cleaner
- Public liability & workers comp
- Directly employed — no subcontractors
- Per-service billing
- 30-day exit, no lock-in
- After-hours & weekend cleaning
- Eco-friendly options
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Clients across Australia
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States & territories with local teams
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Services under one contract
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Written quote after your walkthrough
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Satisfaction guarantee
What we do
One partner for the whole site
Routine cleaning plus the periodic and specialist work every facility eventually needs — on one contract, with one point of contact.
Who we clean for
Built around how your site runs
Pick your kind of premises and we'll start your quote with the right questions.
What makes us different
Systems you can check, not promises you have to trust
Most cleaning companies sell the same adjectives. These are the operating facts that change what it's like to be our client.
Every visit verified in our own app
Cleaners sign in on site, tick the checklist and photo-verify the work. You get proof the clean happened, not a signature sheet.
Per-service billing, not a flat fee
You're invoiced for the services delivered. A missed clean is a credit, not a conversation.
Overnight inspections every 3 weeks
A supervisor physically attends after hours, scores the clean and logs it — proof the standard holds when no one's watching.
Every request ticketed
A complaint or a request becomes a ticket with an owner and a due date. Nothing lives in someone's inbox.
Directly employed, fully checked
No subcontractors. Every cleaner holds a police check, working-rights check and, where required, a WWCC — and wears our uniform.
30-day exit and a 24-hour guarantee
No lock-in contracts. If something's not right we fix it within 24 hours, and you can leave with 30 days' notice.
Proof, not promises
You'll know the clean happened
Most cleaning contracts run on trust and a communication book. Ours runs on our own app, so the standard is visible — to you and to us.
GPS-verified sign-in
Every cleaner signs in and out on site in our app. You know who was there and for how long.
Checklist ticked, photo-verified
The site's checklist is completed each visit with photos of the finished work — no signature sheets.
Inspections build a quality history
A supervisor scores the site overnight every three weeks. Trends show up before complaints do.
Accredited & audited
Certified to the standards that matter
Our quality, environmental and safety management systems are independently certified by SGS — and we're prequalified with Cm3, so we're ready for your site from day one.
Certified quality management
Certified environmental management
Certified OH&S management
Cm3 prequalified contractor
Certificate copies and insurance certificates of currency are available on request.
A team you can trust
Our own people, on your site
Every Star Shining cleaner is directly employed — never subcontracted — with a current police check, working-rights check and, where the site requires it, a Working With Children Check. You get the same faces where possible, one named point of contact, and a supervisor who actually turns up.
How it works
From enquiry to first clean
Tell us about your site
Sixty seconds online, or a call. We ring back within one business day and book a free walkthrough.
Written quote within 48 hours
After the walkthrough you get an itemised quote — routine clean, periodic works and consumables as separate lines.
Onboarding, made simple
Scope and checklist agreed, a named point of contact, cleaners inducted, and your first supervisor inspection booked.
Pricing, honestly
What affects your quote
We don't publish a rate card because two 500 m² offices can differ by double. These are the things that move the number — and we itemise every one of them.
Floor area and layout
Square metres, how many levels, and whether there's a lift — the same area over three floors takes longer than one.
Fixture count
Toilets, basins and kitchens drive washroom time more than anything else. We count them on the walkthrough.
Frequency and cleaning window
Daily is cheaper per visit than weekly. Weekend and public-holiday work is priced under the Cleaning Services Award.
Who supplies consumables
Toilet paper, hand towel, soap and bin liners can be yours or ours — we quote them as a separate line.
Periodic works
Carpet extraction, strip and seal, external glass and high dusting are scheduled and priced separately from the routine clean.
Access and inductions
Alarm codes, swipe cards, site inductions and escorted access all shape how the visit runs.
Site risks
Working at height, clinical waste, chemicals or live plant need extra controls, equipment and training.
Multi-site travel
Several sites on one run are priced as a run, which usually works out cheaper per site.
Free walkthrough · written quote within 48 hours · every line itemised
Common questions
Before you fill in the form
The questions we get asked most. Anything else — call 03 9078 7452.
How much does commercial cleaning cost?+
It depends on floor area, fixtures, frequency and the cleaning window, which is why we don't publish a rate card — two 500 m² offices can differ by double. We do a free walkthrough and send a written quote within 48 hours, with every line itemised.
Am I locked into a contract?+
No. There's no lock-in: you can end the agreement with 30 days' notice. We keep clients by doing the work well, not by holding them to a term.
Are your cleaners employees or subcontractors?+
Directly employed. Every cleaner holds a current police check and working-rights check, and a Working With Children Check where the site requires it. They wear our uniform and are supervised by our own staff.
Are you insured?+
Yes — public liability and workers compensation are maintained and independently verified through our Cm3 prequalification. Certificates of currency are available on request for tenders and onboarding.
Can you clean after hours or on weekends?+
Yes. Most of our sites are cleaned early morning, evenings or overnight so the workplace is ready when your team arrives. Weekend and public-holiday work is available and priced under the Cleaning Services Award.
Where do you operate?+
Every Australian state and territory, with local, directly employed teams in each. Multi-site clients get one contract, one point of contact and the same standard everywhere.
How do I know the clean actually happened?+
Every visit is signed in and out in our own app, with the checklist ticked and photo-verified. A supervisor also attends overnight every three weeks to inspect and score the site, and you can see the results.
Do you supply consumables?+
Either way. We can supply toilet paper, hand towel, soap and bin liners and quote them as a separate line, or work with what you already buy.
Where we work
Local teams in every state and territory
From Perth to Brisbane and Darwin to Hobart — directly employed teams wherever your sites are. Tap a pin to explore your area.
From the blog
Practical advice for facility managers
How often to clean, what auditors look for, and what actually keeps a workplace healthy.
Ready for a cleaner, healthier workplace?
Free walkthrough. Written quote within 48 hours. No lock-in.